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Novel Coronavirus

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

What’s the risk of coronavirus in the UK?

The UK Chief Medical Officers have raised the risk to the public from low to moderate.

Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

What’s the risk of coronavirus for travellers?

There are some countries and areas where there’s a higher chance of coming into contact with someone with coronavirus.

See the NHS.uk coronavirus advice for travellers.

Symptoms of coronavirus

The symptoms of coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

But these symptoms do not necessarily mean you have the illness.

The symptoms are similar to other illnesses that are much more common, such as cold and flu.

Check if you need medical help

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you’ve been to a country or area with a high risk of coronavirus – see the NHS.uk coronavirus advice for travellers
  • you’ve been in close contact with someone with coronavirus
Start now

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

How to self-isolate if you’re asked to

If there’s a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).

This means you should:

  • stay at home
  • not go to work, school or public places
  • not use public transport or taxis
  • ask friends, family members or delivery services to do errands for you
  • try to avoid visitors to your home – it’s OK for friends, family or delivery drivers to drop off food

You may need to do this for up to 14 days to help reduce the possible spread of infection.

Read more coronavirus self-isolation advice.

How coronavirus is spread

Because it’s a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses are spread in cough droplets.

It’s very unlikely it can be spread through things like packages or food.

Do I need to avoid public places?

Most people can continue to go to work, school and other public places.

You only need to stay away from public places (self-isolate) if advised to by the 111 online coronavirus service or a medical professional.

How to avoid catching or spreading coronavirus

Do

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell

Don’t

  • do not touch your eyes, nose or mouth if your hands are not clean

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You’ll need to stay in isolation away from other people until you’ve recovered.

More information

Page last reviewed: 3 March 2020

Winter Holiday Timings 2019-2020

Please note our opening schedule until Wednesday 2 January 2019 below, after which the usual schedule will resume for each practice from Thurs 3 January 2019.

If you require out of hours care or advice, find out what you can do when we are closed >>

 

Thornton Road Surgery

 

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 8.00pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 9.00am – 1.00pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 8.00pm

 

Valley Park Surgery

 

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 8.00pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 9.00am – 1.00pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 8.00pm

Help us improve your GP Practice- Managers Open Surgery

Thornton Road and Valley Park Surgeries are giving you the opportunity to help improve their services and patient experience during a new monthly open surgery.

Practice Manager Kuljeet Sodhi will be available during one day every month at Thornton Road Surgery for 15 minute pre-bookable slots, where you will be able to discuss any issues you may have and offer suggestions on how we can improve our services and the overall patient experience.

When?

Please ask at reception or call 0208 683 1255 for our open surgery dates.

How to book?

You can ask at reception or call 0208 683 1255 to book a a 15 minute slot with our practice manager.

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Winter Holiday Timings 2018-2019

Please note our opening schedule until Wednesday 2 January 2019 below, after which the usual schedule will resume for each practice from Thurs 3 January 2019.

If you require out of hours care or advice, find out what you can do when we are closed >>

 

Thornton Road Surgery

 

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 8.00pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 9.00am – 1.00pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 8.00pm

 

Valley Park Surgery

 

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 8.00pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 9.00am – 1.00pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 8.00pm

 

 

GP Hub Central Croydon: Good CQC Rating

AT Medics is a leading provider of primary healthcare services in London and recently achieved a “Good” Care Quality Commission (CQC) rating for GP Hub Central Croydon.

A “Good” rating from CQC confirms that Central Croydon Hub has a high standard in all of the CQC five inspection domains, which are Safe, Effective, Caring, Responsive and Well-led.

The following is a summary letter from the Chief Inspector of General Practice, Professor Steve Field:

We carried out an announced comprehensive inspection at GP Hub Central Croydon on 26 September 2018 as part of our inspection programme.

At this inspection we found:

  • The service had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the service learned from them and improved their processes.
  • The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

Croydon GP Hubs Open Day: After-Event Report with pictures

Croydon GP Hubs hosted a successful Health & Wellness Open Day for all members of the public at Croydon Centrale Shopping Centre on Saturday 15th September 2018.

The event was well attended, mixed with members of the general public, AT Medics staff, Margaret Bird from Croydon council and a number of excellent services for all visitors to access and learn about.

The event was also attended by the Mayor of Croydon, Councillor Bernadette Khan. She said “(I) found the event very informative and thought it was great to be centrally located in the shopping centre- so accessible for Croydon residents. In particular, (I) thought it was very useful in the promotion of self-help with guidance and support for how to access appropriate pathways dependent on our resident’s needs.”
 

The health services that attended were:

  • Mencap, a charity that represents the interests of people with learning disabilities, their families and carers within the London Borough of Croydon.
  • Croydon Talking Therapies (IAPT), offering talking therapies for anyone registered with a Croydon GP who is feeling depressed, low, stressed or anxious.
  • Croydon MIND, a non-profit organisation working to promote good mental health for people living in Croydon.
  • The London Ambulance Service, the busiest emergency ambulance service in the UK, serving more than eight million people who live and work in the London area.
  • Croydon Vision, who provide a wide range of services to help those who are blind or partially sighted to live as independent, confident and fulfilled lives as possible.
  • Amber Crisis Pregnancy Centre, who support women and their partners, in the South London area, coping with a range of pregnancy related crises.
  • Just Be Croydon, who will be sharing information on their Live Well Croydon programme. The integrated healthy lifestyle service is for residents of Croydon and offers advice, hints and tips on a range of health behaviours, including being alcohol aware, sex safe and food smart.

The event helped to promote the role and benefits of the Hub services, as well as raising awareness about a number of local healthcare service providers accessible through the surgery for patients and the residents of Croydon.

GP Hub Parkway, GP Hub Purley and GP Hub Central Croydon provide extended and urgent access to GP services 365 days a year, from three locations for all residents of Croydon, and have been delivering this service since 2016.

Find out more about the Croydon GP Hubs >>>

Croydon GP Hubs Open Day – Saturday 15 September 2018

The GP Hubs in Croydon will be hosting a Health & Wellness Open Day for all members of the public on Saturday 15 September 2018 from 10.00am-3.00pm in the Centrale Shopping Centre, just outside Debenhams. See poster below. 

The event aims to raise awareness about and allow patients to experience a number of local health and social care service providers accessible through the Croydon GP Hubs and directly by residents of Croydon. 

Visitors will be treated to FREE refreshments and will have the opportunity to meet the Mayor of Croydon, Councillor Bernadette Khan, the Shadow Deputy for Families Heath & Social Care, Margaret Bird, and members of our team across our Croydon GP Hubs. 

The following local services and people are confirmed:

  • Mencap, a charity that represents the interests of people with learning disabilities, their families and carers within the London Borough of Croydon.
  • Croydon Talking Therapies (IAPT), offering talking therapies for anyone registered with a Croydon GP who is feeling depressed, low, stressed or anxious.
  • Croydon MIND, a non-profit organisation working to promote good mental health for people living in Croydon.
  • The London Ambulance Service, the busiest emergency ambulance service in the UK, serving more than eight million people who live and work in the London area.
  • Croydon Vision, who provide a wide range of services to help those who are blind or partially sighted to live as independent, confident and fulfilled lives as possible.
  • Amber Crisis Pregnancy Centre, who support women and their partners, in the South London area, coping with a range of pregnancy related crises.
  • Just Be Croydon, who will be sharing information on their Live Well Croydon programme. The integrated healthy lifestyle service is for residents of Croydon and offers advice, hints and tips on a range of health behaviours, including being alcohol aware, sex safe and food smart.
  • Margaret Bird, the Shadow Deputy for Families Heath & Social Care and a member of the Health & Wellbeing Board for Croydon Council.

A number of other services will also be present for the whole family to benefit from.

GP Hub Parkway, GP Hub Purley and GP Hub Central Croydon provide extended and urgent access to GP services 365 days a year, from three locations for all residents of Croydon, and have been delivering this service since 2016.

Find out more about the Croydon GP Hubs >>>

180618-croydon-open-day-poster

Late Bank Holiday Times 2018

Please note that Thornton Road Surgery and Valley Park Surgery will be operating the following schedule till Tuesday 29 May 2018, after which the usual schedule will resume: 

Thornton Road Surgery

Saturday 26th May 2018: 9.00am-1.00pm
Sunday 27th May 2018: closed
Monday 28th May 2018 (Bank Holiday): closed

Thornton Road Surgery

Saturday 26th May 2018: 9.00am-1.00pm*
Sunday 27th May 2018: closed
Monday 28th May 2018 (Bank Holiday): closed

*(Clinic run at Thornton Road Surgery)

If you require out of hours care or advice, find out what you can do when we are closed >>